Privacy Policy

1. Information We Collect

True North Visa Consulting collects personal information only when it is voluntarily submitted by users to assess eligibility for Canadian immigration programs or to schedule an initial consultation. This information includes your name, email address, telephone/WhatsApp number, country of residence, approximate age bracket, educational background, skilled work experience, and self-reported language capabilities.

2. How We Use Your Data

Your personal information is utilized strictly to:

• Provide preliminary evaluations of your qualification prospects under current IRCC programs.
• Respond directly to booking and consultation requests.
• Fulfill our professional and regulatory duties under a signed Retainer Agreement (where applicable).

3. Sensitive Data & Payment Card Notice

This website does not accept document uploads and does not collect payment card, bank account, or cryptocurrency details. Please do not send passport scans, identity cards, birth certificates, or financial bank statements through our online contact forms or via unsolicited email. If supporting evidence is required after a formal Retainer Agreement is executed, our office will provide written instructions on secure, encrypted document transfer methods.

4. Data Retention & Security Standards

Enquiry and eligibility assessment records submitted through this website are transmitted securely over TLS/HTTPS encryption and stored on access-controlled servers. Inquiries are retained for up to 24 months for client record-keeping and then deleted, unless an ongoing client retainer requires longer statutory retention. We never sell, rent, or trade your personal information to third parties for marketing purposes. You may request data deletion at any time by contacting support@truenorthimigration.com.

5. Cookies and Technical Security

We employ strictly necessary session cookies required for website security and CSRF protection, ensuring that forms submitted from your browser cannot be forged by malicious third parties.